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Impact Sourcing – Kenya Law Signs Contract with Digital Divide Data

By Lydia Midecha & Michael Murungi

July 2013


Kenya Gazette Screen Grab

The Kenya Gazette – Past and current editions are to be formatted by an Impact
Sourcing Service Provider in order to make them easily publishable and accessible
on Kenya Law’s website.

Kenya Law has signed a contract with Digital Divide Data (DDD), a Business Process Outsourcing (BPO) service provider, under an initiative that aims to improve the welfare of socio-economically disadvantaged and vulnerable persons by having them employed in the BPO industry – an employment model known as Impact Sourcing.

Kenya Law is a state corporation in the Judiciary and the publisher of the decisions of the courts, the Laws of Kenya and other public legal information. Digital Divide Data (DDD) is an Impact Sourcing Service Provider, i.e. a BPO that applies the Impact Sourcing model. DDD empowers young women and men in emerging economies to lift themselves and their families out of poverty. Through a work-study program, DDD builds the skill sets of its staff which helps them establish promising professional careers in the global economy. By 2013, it employed over 1000 staff and had assisted over 500 young people in South East Asia and in Africa to graduate from universities, permanently increasing their incomes and enhancing their career opportunities.

Under the contract, DDD is to convert current and past editions of the Kenya Gazette into a format that makes them easily publishable and accessible on Kenya Law’s website. The work is part of an initiative in Kenya Law titled Improving Public Access to Information through Impact Sourcing – IMPACT-IS that is supported by a grant from the Rockefeller Foundation’s Poverty Reduction through Information and Digital Employment (PRIDE) initiative.

The Rockefeller Foundation is a pioneering philanthropic organization that promotes the well-being of humanity mainly by supporting work that expands opportunity and strengthens resilience to social, economic, health and environmental challenges. From funding an unknown scholar named Albert Einstein to accelerating the impact investing industry, the Rockefeller Foundation has a long tradition of enhancing the impact of individuals, institutions and organizations working to change the world.

The PRIDE initiative is aimed at creating sustainable employment opportunities for the poor and vulnerable by fostering impact sourcing as a critical new arm of the outsourcing industry.

This is the first initiative in the government of Kenya to employ impact sourcing principles. Kenya’s Public Procurement (Preference and Reservations) Regulations, 2010 allow government institutions that seek to procure goods and services to give preference to enterprises owned by the youth, women and people with disabilities. More recently, the regulations have been amended to make it mandatory for government institutions to allocate at least thirty percent of their procurement budget for the purposes procuring goods, works and services from such enterprises.

Speaking after the signing of the contract, Mr. Michael Murungi, the CEO of Kenya Law said:

“We are honored to work with DDD, a renowned pioneer in socially responsible Business Process Outsourcing. It pleases us to know that because of DDD’s business model as an Impact Sourcing Service Provider employing the services of socio-economically excluded Kenyans, we are making a positive social contribution to their lives while at the same time meeting one of our corporate business objectives, which is improving public access to the Kenya Gazette”

This is an opportunity to show how cutting-edge technology can be combined with a social mission to deliver information to the public”, said Ms. Amollo Ng’weno the managing Director of DDD after signing the contract.

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